Support

Last updated: 2026-07-19

Get in touch

Osmosis is made by a small team. If something isn't working, you have a question, or you'd like a feature, email us at support@osmosis.so. We read every message and usually reply within two business days.

When you write in about a bug, it helps to include your device model, your iOS version, and what you were doing when it happened.

Common questions

How do I reset my password?

On the sign-in screen, tap Forgot passwordand enter your email. We'll send a link to set a new one. If you signed up with Apple or Google, you don't have a password — sign in with the same provider you used originally.

How do I delete my account?

Open Settings → Delete account in the app. This permanently removes your account and everything saved with it — fragments, reflections, favorites, and profile. There is no recovery, and it takes effect immediately.

Can I get a copy of my data?

Yes. In-app export isn't available yet, so email support@osmosis.sofrom your account address and we'll send you a copy of your data.

How do daily reminders work?

Open Settings → Daily reminder, turn it on, and pick a time. Osmosis will send one quiet notification a day at that time. There are no streaks and no penalties — miss a day and nothing is lost. You can turn reminders off at any time, or silence them from iOS Settings → Notifications → Osmosis.

What is the practice loop?

Fragments you save resurface over time using spaced repetition, so the ideas that matter to you have a chance to settle in rather than scroll past once. The more a fragment feels embodied, the longer until you see it again.

Privacy & terms

For how we handle your data, see our Privacy Policy. For the terms of using the app, see our Terms of Service.